HFHPN: Provider Network
Information & Benefits
Helping Families Help Provider Network (HFHPN)
Are you a clinician curious about CRAFT or already bringing CRAFT-based approaches into your work? A family leader running a CRAFT-based group? A program director interested in expanding support options?
Whether you’ve just discovered CRAFT or have been leading groups for years, you’re welcome here. HFHPN is a community of providers, peers, and advocates who believe that families deserve evidence-informed support—and that we grow stronger together.
Why Join HFHPN?
Just like the family members we serve, we benefit from ongoing community, support, and shared learning. HFHPN offers a space to grow your skills, connect with others doing this work, and amplify your impact.
Membership helps you:
Learn from others using CRAFT-based approaches across diverse settings
Find training and consultation opportunities
Share your CRAFT-based groups, events, and resources
Be discoverable through our Provider Directory (if eligible)
Increase access to CRAFT-based resources by helping this website and provider community thrive!
Choose Your Membership
🆓 First Year Member (Free)
Perfect if you’re just getting started or want to explore the community. This level includes access to:
Our private HFHPN community email group
Almost monthly “CRAFTy Connections” meetings
Monthly Last-Tuesday Consult Group
Special Interest Groups (SIGs) such as the Psychosis SIG or Comunidad de Proveedores HFH for Spanish fluent providers
Members-only Resource Pages such as Video Gumbo 🍲 and the Internal Member Database
Ability to list your events, groups, and resources on our website
Ability to include your new CRAFT-based groups, events, or resources in our monthly Family Event Newsletter.
Note: Members at this level do not receive the ability to list themselves in our public CRAFT-based Provider Directory
At the end of the year access to this level will end and you’ll have the option to upgrade to an Active Membership to keep your benefits.
👉 Sign up here for the First Year (Free) Membership Level… or keep reading about the other levels below!
💙 Active Member – Individual ($70/year)
Includes everything in the First Year level, plus:
A Provider Directory Profile (if eligible)
Two additional logins for team members or colleagues
And your membership helps sustain this site as both a trusted referral hub for families and a welcoming home for CRAFT-based providers—whether you're just getting started or helping lead the way. By connecting, sharing, and showing up, HFHPN members help expand access to CRAFT-based approaches and, together, are growing a movement of compassionate, evidence-based care.
💜 Active Member – Organization ($150/year)
Ideal for teams or small programs. Includes everything in the Active Individual level, but with up to 9 additional team logins (10 total). Sub-accounts get their own logins and access to most features (excluding their own Directory Profile).
Need more than 10 users? Contact us and we’ll customize a plan that fits.
Want to go further?
Add Additional Support to your membership if you’re in a position to contribute more. Membership fees help cover real-time support for families, provider resources, and maintaining this growing network. Every contribution matters—thank you! 💖
Ready to join?
Start with the free First Year Membership or choose the level that’s right for you. We’re excited to welcome you to HFHPN!
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Membership FAQ
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There are several ways that families can find out about your services through Helping Families Help when you choose the Active Level:
• A listing in the new Directory (you can have several locations for your organization listed under one Membership Profile if you provide in-person services and want to show several addresses).
• When families write in to HFH for help in finding CRAFT-based resources, Carey responds to them with targeted recommendations based on their family role and location, and she uses the directory to identify resources that are local to them.
• The ability to list CRAFT-based ongoing groups or time-limited events on our Ongoing Groups and Family Events pages
• When groups/events are first posted I add them to my monthly Family Events Newsletter which is sent to over 2400 families monthly, receives an open rate of 47-51% (compared to an industry average of 37%) and a click-through rate of 7-11% (compared to an industry average of 1%). (Comparisons according to Constant Contact's Feb 2024 averages for open and click through rates for Health and Wellness businesses.) I take these numbers to mean that the newsletter is going to families who really want the information!
• I also post the Newsletter information on Facebook. Not a ton of followers there (I’m not really active) but it does get posted to a few specific groups for family members.
• You are welcome to post to the HFHPN email group (listserv) of providers to let folks know what you are offering, if you wish!
In addition, Members have access to the HFHPN email group community of providers for their own support. First Year Introductory and Active Level Members can attend monthly consult groups and a Newerish group (great for asking other CRAFT-based colleagues questions about outreach suggestions), and join (as well as suggest) special interest groups (SIGs). These opportunities help you connect with your community of CRAFT-based providers… and the best referrals are from people who know you and admire your work!
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Information from the Beta Testers ranges between 5 to 10 minutes (tops) for the First Year Level Members… and that includes careful reading the Membership Agreements.
For the Active LeveI Members, if you are creating a Directory Profile in the same sitting, it will take longer, about 25 to 30 minutes total.
Don’t have time for that now? No worries! You can set up your account now and do the profile later. Simply choose to hide your directory profile when prompted on the Directory tab of the sign up form. -
The site and community has grown a lot over the last few years, and the work along with it!
I love the Helping Families Help website and believe in the good it does… and… running the site from the Nov 2018 through Feb 2024 has cost over $11,000 USD out of pocket. That amount includes initially porting it over into Squarespace, the initial redesign, a name change, the upgrade to 7.1, SEO work, domain names, hosting fees, email campaign costs (i.e. the Family Event Newsletter), directory costs, and paying for the good work and time for assistance with answering the emails from families.
There has absolutely been support along the way… over $6000 USD from contributions from old directory listings, Patreon members, and occasional donations. For which I am incredibly grateful! (Thank you!)
But there is still a sizable gap. And those numbers don’t take into account the time I put into running the site. (Which is also time I’m not seeing clients.)
As you can imagine… I spend a lot of time, effort, and intention into doing the work for the website and provider community… and the more it gets utilized by families and providers, the more work there is. This is a fantastic problem to have!!
It’s also one I need help with.
So that’s where the HFHPN Membership Program comes in. The paid Memberships are a way of making this website, and this provider community, sustainable for all of us in the long run.
HFHPN Community Agreements
Every healthy relationship has boundaries… they are what help us interact in a way that feels respectful, connected, and sustainable for everyone in the long run. And that, essentially, is what these agreements are.
There are two levels of agreements within HFHPN:
the Membership Agreements for all HFHPN members and all levels of HFHP membership.
the Directory Agreements for any members with a directory profile, including individual providers, organizations, and resources.
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